DRF Luftrettung becomes the world's first civilian air rescue organization to digitize all its technical processes – from pre-flight checks by pilots and commissioning maintenance to depreciation and final archiving of documentation. With this, the company is setting new standards in the helicopter industry and impressively demonstrating how well-planned digitization can transform an entire technical flight operations organization. 

Exactly one year ago DRF Luftrettung (German Air Rescue) introduced the systems necessary for digitalization, with AMOS serving as the "backbone" of the overall project. As part of the implementation, the entire Technical Operation process had to be digitized.

Up to that point, the processes in the CAMO and maintenance operations areas were largely paper-based. Technical and journey logs were initially kept manually on paper and only digitized later. Static interfaces between the systems, which were not available in real time, hampered flexible and dynamic data processing.

In an ambitious digitization project, it has been possible to digitize all relevant process steps end-to-end: from HeliEFB, FleetPlan and AMOSeTL through the processes in the CAMO and maintenance operation to digital archiving in ROAM.

Since then, data collection, processing, approval, and archiving have been carried out entirely digitally, in real time, directly from the cockpit and maintenance hangars. Cockpit and maintenance operations are therefore "paperless".

“We didn’t just want to digitize processes, we wanted to rethink them,” says Roman Morka, Accountable Manager Part-145 and CTO of DRF Luftrettung. “The introduction of AMOS, including eTL, HeliEFB, Fleetplan, and ROAM, was not just a technological decision, but a strategic milestone. As a pioneer in the helicopter industry, we are taking a decisive step toward the future.”

The decision to choose AMOS was based on several factors. AMOS is considered a market leader in maintenance management software and is used worldwide by numerous CAMOs and maintenance companies in the aviation industry. Furthermore, the integration of AMOS enables synergies with other systems used by DRF Luftrettung. This opened up new possibilities for a networked and seamless exchange of information and processes between the various departments.

 “This new digital landscape for flight operations and technology is not an add-on for us; it’s a paradigm shift,” explains Dr. Krystian Pracz, CEO of DRF Luftrettung. “This digital platform enables us to manage technical and operational processes in real time, control maintenance cycles more intelligently, and optimize resource utilization. The data we gather helps us to further enhance safety while simultaneously achieving operational excellence.”